Open · closes 7 PM 🚨 Emergency EN ES
Just for you, Alvaro

Your templates to ask for reviews.

Copy, personalize, send. Customers respond 3x more when the ask is short and specific.

📌 Your Google review link

https://share.google/ZWPKzu4mfzhKLz9eR

When a customer opens this link on their phone, the Google review form opens with your business pre-selected. Zero friction.

📱 SMS / Text (most effective)

🇺🇸 English — short version (best click rate)
Hey {Name}, this is Alvaro from 123 PC Solutions.

Thanks again for letting us fix your {device} last week.

If you have 30 seconds, would you mind dropping a quick Google review? It really helps small shops like ours: https://share.google/ZWPKzu4mfzhKLz9eR
— Alvaro
🇪🇸 Spanish — short version
Hola {Nombre}, soy Alvaro de 123 PC Solutions.

Gracias de nuevo por dejarnos arreglar tu {dispositivo} la semana pasada.

¿Tendrías 30 segundos para dejarnos una reseña rápida en Google? Ayuda muchísimo a talleres pequeños como nosotros: https://share.google/ZWPKzu4mfzhKLz9eR
— Alvaro
🇺🇸 English — specific version (best for personal cases)
Hi {Name}, Alvaro here from 123 PC Solutions.

Glad we caught the {issue, e.g. swollen battery} on your {device} before it caused real damage.

Quick favor — if you have 30 seconds, would you leave us a Google review? Even one sentence helps a lot.

https://share.google/ZWPKzu4mfzhKLz9eR
Thanks!
— Alvaro

📧 Email

🇺🇸 English — formal
Subject: Quick favor, {Name}?

Hi {Name},

Hope your {device} has been running smoothly since we returned it on {date}.

I'm writing with a quick favor. Small repair shops like ours live and die on Google reviews — they're how new neighbors find us. If you had a good experience, I'd be incredibly grateful if you could leave us a quick review.

It takes about 30 seconds:
👉 https://share.google/ZWPKzu4mfzhKLz9eR
Even one sentence about what you remember helps. No pressure either way — and thanks again for choosing us.

— Alvaro Garcia
Owner, 123 PC Solutions
(786) 422-0705
🇪🇸 Spanish — formal
Asunto: Un favor rápido, {Nombre}?

Hola {Nombre},

Espero que tu {dispositivo} esté funcionando bien desde que te lo entregamos el {fecha}.

Te escribo con un favor rápido. Los talleres pequeños como el nuestro viven o mueren por las reseñas de Google — son como nos encuentran los nuevos vecinos. Si tuviste una buena experiencia, te agradecería muchísimo si nos pudieras dejar una reseña rápida.

Tarda como 30 segundos:
👉 https://share.google/ZWPKzu4mfzhKLz9eR
Aunque sea una oración sobre lo que recuerdas ayuda mucho. Sin presión — y gracias de nuevo por elegirnos.

— Alvaro Garcia
Dueño, 123 PC Solutions
(786) 422-0705

💬 WhatsApp

🇺🇸 / 🇪🇸 Bilingual (single message, both languages)
Hola {Name}! 👋

EN: Quick favor — if you had a good experience with us, could you drop a 30-sec Google review? Means the world to a small shop. https://share.google/ZWPKzu4mfzhKLz9eR
ES: Favor rápido — si tuviste buena experiencia, ¿podrías dejarnos una reseña de 30 segundos en Google? Significa mucho para un taller chico. https://share.google/ZWPKzu4mfzhKLz9eR
Gracias!
— Alvaro

🗣 In person (at device pickup)

Front desk script
When the customer picks up the device and they're smiling:

"Before you go — got 30 seconds? We have a QR code here that opens Google. If you had a good experience, dropping a short review really helps us. Even one sentence. No pressure if not — but it would mean a lot."

QR code = print a QR code of the review link onto a laminated card and keep it at the front counter.

📅 When to ask

  • Day of pickup — they're happiest about the fix. SMS or WhatsApp is ideal.
  • 3-7 days later — they're using the device, experience is fresh. Email works.
  • 30 days later — if no response, one gentle follow-up. Do NOT push past 2 asks.

📊 The goal (realistic)

If you ask 30 customers this month, expect ~10 responses (33% conversion rate is typical). That takes you from 6 reviews to 16, enough to start appearing in the Miami Map Pack. After 100 reviews Google starts ranking you first — that's the 12-month goal.

✓ Golden rules

  • Never offer discounts for reviews — Google detects this and penalizes.
  • Personalize the name and device — generic copy-paste gets 5x less response.
  • Only ask happy customers — if they had a bad experience, call them, don't send the link.
  • Reply to EVERY review — 5-star and complaints. Google rewards businesses that respond.
  • Don't mis-translate — if the customer is bilingual, send in the language they use most with you.
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