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MANAGED SERVICES AND SUPPORTNetwork and infrastructure management that improves IT resiliency.
Why Managed Services?
Overburdened with the day-to-day workload, your IT team loses agility, particularly when it comes to innovation in your business. In short, you need more technology bandwidth to run your operation successfully.
The right technology is out there. You need an experienced managed services provider to guide your team to the right solutions to fit your needs.
This is where we thrive. We want to help you overcome the challenges of complex infrastructures. Whether you’re looking to employ new technologies, innovate workflow, or enjoy faster integration, we give you the flexibility to succeed.
Support Your
Business with:
- Faster remediation of infrastructure availability issues around the clock from a team of industry experts
- Comprehensive reporting and monitoring of your network 24 hours a day, 365 days a year
- Strategic changes to your technology environment that are properly communicated and documented to minimize business risk
- Support for your existing IT team, relieving time and frustration and increasing their focus on better serving your business needs
Use Managed Services to Focus on Your
Business Growth
For you, IT serves three primary functions: Running, growing, and transforming your business. Mastering these functions is time-consuming, and applying them strategically is difficult. Our comprehensive services take IT complexity out of the equation so you can focus on what you know best – leading your business to success.
To ensure that success, we’ve broken up our offering into three distinct tiers.
Remote Monitoring
- Comprehensive, 24/7 monitoring of your network infrastructure for fault and performance events
- Complete visibility into the state of your network
- Real-time configurations, data aggregation and detailed performance reporting and analysis
Remote Incident
- Proactive risk and threat mitigation
- Retaining visibility and control of your network environment
- Minimizing the duration and impact of compromises in your IT infrastructure
- Faster remediation of infrastructure availability problems thanks to our assistance around the clock
Remote Change
- Efficient and strategic changes implemented by skilled industry professionals
- Properly evaluated and documented change components
- Minimizing business risk with a focus on alignment with your overall technology roadmap
A Practical Managed Services Example
Imagine this:
Your IT team has been working nonstop to finish projects, but the onslaught of additional work just continues. Their resources are tied up in putting out fires rather than improving your existing IT infrastructure. Hiring another employee would be costly, and it may not work out – instead, you need an outsourced option that works alongside your team to move your business forward.
That’s when you decide to contact us to help.
We fully support your company, enabling your team to improve the business from within as we focus on keeping your IT infrastructure running smoothly every day. Our reporting gives you complete transparency and accurate information about our actions, while you reap the benefits of having dedicated professionals monitor and maintain your network.
With our managed services, your organization can focus on growth and strategy.
Your Business Will Benefit From
Lower Risk
Our support professionals are experts in reducing the risk from
changes in your IT environment.
Decreased Downtime
When your network is proactively monitored, you’ll benefit from
fewer problems and downtime impact.
Improved Control
Accurate, up-to-date reporting gives you operational clarity that
allows you to make informed IT decisions.
Streamlined Workflows
Cut down on bottlenecks and eliminate errors with an optimized
and improved network infrastructure.
What Our Clients Are
Saying
“Alvaro is a super skilled guy, I needed 5 points of the network and server setup and he came and finish in 1 day Wow is amazing thanks brother, you are my guy from now on.”
VP of IT
Contact Info
We look forward to hearing from you.