Open · closes 7 PM 🚨 Emergency EN ES
Industry · E-commerce

IT for Miami e-commerce

Your store goes down at 7 PM Black Friday and you lose six figures in two hours. We engineer the redundancy, the PCI-DSS scope reduction, the inventory sync between Shopify and your warehouse, and the fraud protection that doesn't kill conversion — so you scale instead of firefighting.

What we see

The 3 IT pains that hurt e-commerce shops most

01 / PAIN

Peak-season downtime = lost revenue forever

Black Friday, Cyber Monday, Christmas — your store has to absorb 10x normal traffic. App overload, DNS issues, payment gateway timeouts, abandoned carts. We engineer CDN, edge caching, payment-gateway redundancy + load-test the stack two weeks before peak so you know it holds.

02 / PAIN

PCI-DSS scope creep destroys your margins

If card data touches your server, you're in full PCI scope (SAQ D). That's 200+ controls + quarterly scans + annual ASV. We engineer Shopify Payments / Stripe / Authorize.net tokenization so card data never touches your servers — dropping you to SAQ A (10x cheaper, 100x simpler).

03 / PAIN

Fraud blocks real customers and lets criminals through

Default Shopify fraud rules either let card-not-present fraud through OR block legitimate Miami buyers because their billing address is in Hialeah. We tune Signifyd / NoFraud / Kount with your actual customer profile so you stop both false positives and chargebacks.

Compliance

We cover your industry's required frameworks.

PCI-DSS 4.0
PCI-DSS 4.0

Card-not-present merchant. We engineer for SAQ A wherever possible.

GDPR / CCPA
GDPR / CCPA

For shops selling internationally. Cookie banner, data subject requests, deletion workflows.

FL Privacy
Florida Digital Bill of Rights

Effective July 2024 for companies with $1B+ revenue OR processing big personal data — could apply to you.

ADA
ADA Web Accessibility

Lawsuits against e-commerce sites are a real revenue line for plaintiff firms. We make your site WCAG 2.1 AA.

What we deliver

Full managed IT for e-commerce shops

  • Platform support — Shopify Plus, WooCommerce, BigCommerce, Magento — Theme customization, app integration, performance tuning, peak-season audit.
  • Inventory + ERP sync — NetSuite, ShipStation, Cin7, TradeGecko — connected to your store so stock counts are real.
  • PCI-DSS scope reduction — Tokenization-first architecture. We complete your SAQ for you.
  • Fraud tooling tuning — Signifyd, NoFraud, Kount, Sift — calibrated to your customer profile. Drop chargebacks without killing checkout.
  • CDN + edge caching (Cloudflare, Fastly) — Your store loads in <1.5s globally even on Black Friday. Image optimization included.
  • Email + SMS marketing automation IT — Klaviyo, Postscript, Attentive, SMSBump — configured for deliverability + compliance.
  • Peak-season war room — Two weeks of pre-checks + monitoring desk on Black Friday/Cyber Monday/Boxing Day. We are watching your store, not eating leftovers.
Why us

We are not generalists playing at business IT.

We support 6 Miami e-commerce shops including a $4M/yr men's grooming DTC brand, a Hispanic-focused beauty marketplace pulling 80K MAUs, and a niche industrial equipment B2B store. We have lived through 4 Black Fridays without dropping a single client store. Our lead developer was the senior engineer at a top-50 Shopify Plus agency before joining us. Bilingual EN+ES, fluent in LATAM payment quirks.

FAQ

What e-commerce shops ask us most

Will you survive our peak season?
Yes. Our peak-season package includes a 2-week pre-audit (load test, app inventory, gateway redundancy check), a war room watching your store during peak weekends, and 24/7 line during the surge. Clients who used this package had 99.9%+ uptime on Black Friday 2025.
Can you migrate us off Shopify / onto Shopify?
Yes — both directions. From Shopify to BigCommerce / WooCommerce / Magento (usually for cost reasons at scale). To Shopify (usually from legacy Magento 1 or custom-built stacks). Migration takes 4-8 weeks depending on catalog size.
How do you handle international PCI compliance?
PCI-DSS is global. What changes is GDPR (EU) and similar laws (CCPA in California, FL Digital Bill of Rights). We handle all of them with a tokenization-first architecture + region-specific consent banners + data residency choices when needed.
Will you build new features for us?
Yes — Liquid theme customization, custom Shopify apps, headless storefronts, custom checkout extensibility (Shopify Plus only). Our sister brand 123 Web Mobile handles deeper custom development at scale.
What about email deliverability?
Critical and often broken. We configure DMARC + DKIM + SPF correctly, monitor your sender reputation, dedicated IP if you send >50K/month, list hygiene rules in Klaviyo. The difference: your "shipped" emails actually reach the inbox.

Let's talk about your IT?

Free initial audit. No commitment. No spam.

Sister Company · 123 Web Mobile

We also build websites & run marketing.

Professional web design, Miami local SEO, Google Ads, social media, and marketing automation — built by the same bilingual team you already trust for your IT.

11+ years serving Miami
12,000+ devices repaired
5.0★ Google rating
24/7 emergency support
100% satisfaction guaranteed
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