IT for Miami medical practices
A HIPAA breach in Miami averages $1,200 per patient record + state fines + civil suits. We handle the EHR, the BAAs, the encryption, the audits, and the 2 AM "iPad won't connect to the telehealth platform" calls — so you handle medicine.
The 3 IT pains that hurt medical practices most
HIPAA compliance is binary — and audit-able
OCR (Office for Civil Rights) audits don't grade on a curve. Encryption at rest? Yes/no. BAA on file with every vendor? Yes/no. Audit logs for every PHI access? Yes/no. We turn every "no" into a "yes" before the auditor knocks.
EHR downtime equals canceled appointments
When Athena or eClinicalWorks goes down for 2 hours, your front desk has to call 40 patients. That happens because of network issues, expired SSL certs, or a forgotten backup test — all preventable. We monitor your EHR's vital signs 24/7.
Telehealth opened a new attack surface
Patients on iPads at home, providers on personal laptops, video traffic crossing the open internet. The convenience is now non-negotiable but the security model needs to be hardened: device trust, encrypted video, audit trail. We do this as a deployment, not a discussion.
We cover your industry's required frameworks.
Administrative, physical, and technical safeguards. We map every § 164 requirement to a control.
Within 60 days of discovery for breaches of 500+. We help you triage, document, and file.
State-level medical records retention (7 years adults, 23 years minors). We automate it.
Network segmentation, tokenization, quarterly scans. We outsource as much as possible to lower scope.
Full managed IT for medical practices
- EHR support — Athena, eClinicalWorks, Epic Community, NextGen, Practice Fusion. Configuration, integrations, downtime triage, training.
- HIPAA risk assessment + remediation — Required annually. We do the assessment, write the remediation plan, execute it, and produce the auditor-ready report.
- BAA-signed cloud (M365 Healthcare, Google Workspace HC) — We negotiate, file, and renew BAAs with every vendor touching PHI. You will not get a surprise "we never signed that" call from your lawyer.
- Encrypted backup tested monthly — Off-site, AES-256, restore-tested every 30 days. When ransomware hits Miami medical practices (it has, repeatedly), you are up in 24 hours.
- Telehealth security stack — Doxy.me, Updox, OhMD, or native Zoom for Healthcare — configured with the right BAA, encryption, and patient-side device check.
- After-hours emergency support — 24/7 line. Most calls are "the printer." Some are "ransomware screen." We handle both with the same speed.
- Staff cybersecurity training — Monthly phishing simulations, annual HIPAA refresher, role-specific training for front desk vs clinicians.
We are not generalists playing at business IT.
We support 14 Miami medical practices today, from solo dermatology offices in Aventura to a multi-specialty group in Kendall. Our lead clinical IT engineer worked at a Jackson Health affiliate before joining us. We know Athena workflows, we know how Epic's patient portal screws up in iOS Safari, and we know which Miami billing companies actually return phone calls. Bilingual EN+ES, BAA-ready, no fluff.
What medical practices ask us most
Will you sign a BAA?
How fast do you respond when our EHR goes down?
Can you integrate with our billing service?
What about disgruntled employee data theft?
Are you Spanish-fluent? Our front desk is Spanish-first.
Let's talk about your IT?
Free initial audit. No commitment. No spam.