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Industry · Real Estate

IT for Miami real estate offices

Wire fraud took $446 million from US real estate transactions last year. Miami is a top-3 target market. We engineer the security stack so your closings happen on time, your agents work from their phones safely, and your client trust isn't a phishing email away from gone.

What we see

The 3 IT pains that hurt real estate offices most

01 / PAIN

Wire fraud against your buyers is now standard playbook

Attacker compromises agent inbox, watches a deal go to closing, sends fake wire instructions to buyer from a spoofed agent address. Buyer wires $400K to a Bitcoin mule. Buyer sues you. Solve it before it happens: M365 conditional access, DMARC, agent training, and verified-call wire confirmation.

02 / PAIN

Agents on personal devices = no security control

Your top-producer is on her personal iPhone showing 5 properties a day. Her phone has MLS, DocuSign, Google Drive, buyer financial data. We deploy mobile device management (MDM) that protects the brokerage data without owning her device — installs in 15 minutes, removes in 15 seconds when she leaves.

03 / PAIN

Closing-week IT issues kill deals

DocuSign envelope rejected. MLS down. Title company's portal won't accept the upload. These have nothing to do with the deal but they delay closings. We sit on top of all your closing-week tech stack so you never have to learn what "Error 502 Bad Gateway" means at 4:45 PM Friday.

Compliance

We cover your industry's required frameworks.

NAR Code
NAR Code of Ethics

Confidentiality, fiduciary, and reasonable care for client info. We document the controls.

FL 475
Florida Statute Chapter 475

Florida-specific brokerage record retention (5 years). We automate it.

GLBA
Gramm-Leach-Bliley

For brokerages handling financial data of buyers. Safeguards rule applies.

CCPA/FL
Client privacy (CCPA-style)

Right to delete, opt-out of sale. Configure your CRM correctly.

What we deliver

Full managed IT for real estate offices

  • M365 Business Premium for brokerages — Exchange Online with DMARC + DKIM + SPF (kills email spoofing), conditional access, MFA for everyone, Intune-managed devices.
  • Wire fraud prevention training — Monthly simulations targeted at the exact wire-fraud playbook used against Miami brokerages. We track click rates per agent.
  • MLS / DocuSign / dotloop integrations — Single sign-on across the stack so agents don't reuse passwords. SSO also speeds them up — 5 min/day per agent adds up.
  • CRM support — Boomtown, Follow Up Boss, kvCORE — Configuration, lead routing, integration with email marketing, data hygiene.
  • Mobile device management (Intune / Jamf) — BYOD-friendly. We control the brokerage data on personal phones without touching personal photos. Wipe on agent departure in 15 seconds.
  • Closing-week IT war room — Schedule complex closings with us — we monitor the tech stack live, on call for any issue. Cost is trivial compared to a delayed closing.
  • Anti-phishing for high-value targets — Brokers and managing brokers are spear-phishing targets. We pre-screen their inbox with extra Defender rules.
Why us

We are not generalists playing at business IT.

We support 7 Miami real estate offices today, ranging from a 3-agent boutique in Brickell to a 60-agent international shop in Sunny Isles serving LATAM buyers. Our lead built the IT stack for a Compass-affiliated brokerage before joining us. We know the exact dance between MLS-MIAMI, DocuSign, Stewart Title, and First American — and we know which one to call when the closing is at 5 PM and something breaks. Bilingual EN+ES+PT for international agents.

FAQ

What real estate offices ask us most

How do you prevent wire fraud against our buyers?
Three layers: (1) DMARC enforcement on your domain stops anyone spoofing your agent emails. (2) Mandatory verbal wire confirmation policy + scripted phone call procedure. (3) Agent training that covers the specific playbook used in Miami (we have intel from 4 attempted attacks in the last year). Combined: zero successful wire frauds among clients in 18 months.
My agents use personal phones — will MDM annoy them?
No. We deploy Intune in "app management" mode — only the work apps (Outlook, MLS, DocuSign, OneDrive) are managed. Their personal photos, banking app, and dating apps are untouched. Setup takes 15 min on agent's side. Removal takes 15 seconds when they leave.
Will you support our existing MLS + CRM?
Yes — MLS-MIAMI (Matrix, Paragon), plus CRMs like Boomtown, Follow Up Boss, kvCORE, Lofty, Sierra Interactive. We handle SSO integration, data hygiene, lead routing, and the inevitable "why didn't this lead get to me" diagnostics.
Can we still use our broker-of-record's system?
Yes. We integrate underneath whatever brokerage tech stack you're affiliated with — we are vendor-neutral. If you're a Compass / KW / eXp / Coldwell franchise, we add the security and support layer on top of theirs.
What if a top agent leaves with our client list?
Same-day account disable + MDM wipe of brokerage data. CRM access revoked. Outbound email forwarding rules removed. The data we control gets locked down within hours. The data that was already in their head is unfortunately not something IT can protect — that's a non-compete + non-solicit issue for your lawyer.

Let's talk about your IT?

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11+ years serving Miami
12,000+ devices repaired
5.0★ Google rating
24/7 emergency support
100% satisfaction guaranteed
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