IT for Miami restaurants
When the POS goes down on a Saturday night, every minute is $300. We keep Toast, Square, Clover, and Aloha online, your guest WiFi fast enough to actually post the food, and your card-data flow PCI-compliant — so you stay open and earn.
The 3 IT pains that hurt restaurants most
POS downtime kills the night
Toast hung. Square won't accept cards. Aloha printed a 30-foot blank receipt. These happen and they shouldn't cost you the night. We engineer redundancy: backup tablet, hot-spare LTE failover, offline-mode trained staff, and we answer the phone at 9pm.
Guest WiFi at hotel-restaurant scale is hard
120 covers + 30 staff + a kitchen full of tablets + delivery drivers and influencers — your consumer-grade router is choking. We design the Wi-Fi mesh + segmentation so guests post sushi pics without taking down your POS.
PCI-DSS is not optional
Every card swipe = PCI scope. Your processor sends quarterly questionnaires. Fail and your processing rate jumps or you get terminated. We engineer the smallest-possible card-data flow, isolate it, and complete the SAQ for you.
We cover your industry's required frameworks.
Card data security for any merchant taking payments. We engineer for the smallest possible SAQ.
Timekeeping data integrity. We protect your scheduling system + payroll backups.
If you collect emails for loyalty, you need consent + opt-out. We set it up so you can't accidentally violate.
Tech-adjacent: refrigeration alerts, temperature logging. We integrate with inspector-ready dashboards.
Full managed IT for restaurants
- POS support — Toast / Square / Clover / Aloha / TouchBistro — Configuration, menu updates, hardware (printers, cash drawers, KDS screens), integration with delivery (DoorDash, UberEats, Grubhub).
- Restaurant-grade Wi-Fi — Ubiquiti or Meraki mesh, separate VLANs for staff/POS/guest/kitchen, captive portal with email capture for loyalty.
- PCI-DSS scope reduction + SAQ completion — P2PE devices and tokenization push most of your environment out of scope. We complete the merchant questionnaire so you don't fail.
- Backup internet + LTE failover — When Comcast goes down at 7:30pm Friday (it will), an LTE failover keeps POS, kitchen tickets, and card processing live.
- Kitchen display system (KDS) + printer reliability — Kitchen tablets, line printers, expo screens — all configured to fail gracefully and recover automatically.
- Security cameras + IoT — Modern IP cameras (Verkada, Hikvision), cloud retention, integration with insurance, plus refrigeration temp sensors.
- 24/7 emergency line — Bilingual EN+ES. Friday at 9:15pm, your card processor goes red and you call us. We pick up.
We are not generalists playing at business IT.
We support 9 Miami restaurants across South Beach, Wynwood, Brickell, and Doral — from a 40-seat tasting menu to a 250-cover steakhouse with two delivery brands. We installed the Wi-Fi in restaurants that pulled 600+ guest connections on a Saturday and didn't drop the POS. Bilingual EN+ES, on-call Fri/Sat nights, we know which Comcast outage zones you're in before you call.
What restaurants ask us most
Can you migrate us from a legacy POS to Toast / Square?
What if our internet goes down during dinner service?
Will you train our staff to handle POS issues themselves?
What about delivery platform integrations?
Can you help with the PCI questionnaire?
Let's talk about your IT?
Free initial audit. No commitment. No spam.